Founded in 2012 by Mr. Vikas Gupta, Swastik Associate has been dedicated to delivering excellence in ERP solutions for over a decade. With a clear vision to empower businesses through technology, we specialize in dealing with and providing branded ERP solutions that streamline operations, enhance efficiency, and drive growth.
Our commitment to quality, innovation, and customer satisfaction has made us a trusted partner for organizations across various industries. We believe in offering not just software, but complete business solutions tailored to meet the unique needs of our clients. At Swastik Associate, we combine industry expertise with cutting-edge technology to help businesses achieve their goals. Our focus is on building long-term relationships, providing reliable support, and delivering solutions that make a measurable difference.
To deliver high-quality, branded ERP solutions that simplify business processes and support.
To be a trusted leader in ERP solutions, known for innovation, integrity, and customer satisfaction.
Customer First Integrity & Transparency Innovation Quality Excellence Collaboration Long-Term Partnerships
support team ensures smooth and uninterrupted operations for our clients. From troubleshooting technical issues to providing timely updates and maintenance, they work diligently behind the scenes to keep ERP systems running at peak performance. Their responsibilities include:
Client Interaction : Meet with clients to understand their business needs and challenges. Analyze their existing systems and explain how our ERP solutions can help. Deliver product presentations and live demonstrations.
Networking : Attend industry events, exhibitions, and seminars to build new connections. Maintain regular contact with existing clients for feedback and future opportunities. Engage with local business groups to increase brand awareness.
Team Coordination : Ensure smooth communication between the sales, technical, and support teams. Share client feedback with the relevant departments for improvement. Follow up on project deadlines and deliverables.
Brand Representation : Act as the face of the company in the market. Handle client queries professionally and efficiently. Communicate the company's mission and vision in every interaction.
Documentation : Maintain detailed records of meetings and client discussions. Prepare weekly or monthly performance reports. Create professional proposals and quotations for clients.
